Whilst you can walk on the carpet immediately we generally allow 2 hours for complete dry perhaps 3 if the day is Cold & Wet.
We will endeavour to do the best job possible, generally most marks are removed however, it all depends on what caused the stain, how long it has been there and what agents have been used to try to clean it already.
You should consider cleaning the Carpets Yearly, this will keep them in the best condition and as healthy for the occupants as practicable.
When we get new carpets they are generally protected from dirt and grime, however, over time and with cleaning this protectant wears off and needs renewing, we advise to re-protect you carpets every 2-3 years.
Yes most definitely, as long as we are able to start restoring the Carpets as soon as possible and they are dried correctly and then treated.
Yes again they need to be restored in a timely =fashion the underlay can easily be dried by technicians who are appropriately trained.
Most materials used in Upholstery are able to be cleaned. Our Technicians first establish the type of material which then determines how we need to clean it.
Generally you would get your lounge cleaned when it looks dirty. You can assist in this by having your Lounge protected so you can clean spills etc.
Your Curtains catch all the Dust and Grime that floats in the atmosphere of the home. Over time you home gets darker and darker because less light is able to penetrate the Curtains. Once cleaned you will be amazed at the amount of light and how fresh the rooms will smell when you have your curtains cleaned.